Artificial intelligence (AI) and personalization
SALESmanago has teamed up with the Consistent use of AI positioned in the market. Thanks to AI, users can better understand the behavior of their existing customers and potential new customers. Along the customer journey, they are provided with personalized communication and tailored solutions based on big data.
Two examples from the SALESmanago portfolio:
- Smart chatbots. AI drives the use of intelligent chatbots that conduct simple customer conversations in real time.
- Personalized feeds. In social media, self-learning AI displays posts and news that are most likely to match your customers.
Especially popular with eCommerce stores
It has never been easier to meet the taste of your customers. With the help of AI, your store visitors are shown the results relevant to them at the right time. The underlying logic is based, for example, on previous orders, shopping carts, clicks - SALESmanago users can access behavior and transaction profiles of over 500 million consumers.
The amount of customer data available in combination with state-of-the-art analytics makes SALESmanago especially popular with eCommerce stores.