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Bloomreach

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Bloomreach

Personalization in e-commerce for enthusiastic customers and brand loyalty: With Bloomreach you create a consistent and context-sensitive digital experience for your customers across different channels. To do this, Bloomreach brings together content from different sources and renders it in different formats.

The target audience of the open and intelligent platform are e-commerce companies, both in B2C and B2B environments. Bloomreach combines the customer data platform with omnichannel marketing automation underpinned by self-learning AI and a headless CMS. For this, the solution was recognized by Gartner as a "Visionary for Digital Experience Platforms".

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Features

Three modules for highly individualized customer experiences and more conversion

Bloomreach's portfolio is all about personalization - with the goal of driving profitable growth in digital commerce. 

At the center are these three modules:

Discovery provides AI-driven search capabilities by aggregating real-time data and content from multiple sources and mapping it to a customer profile. The sources come from website searches, SEO, recommendations, and product merchandising. AI-driven means that the search engine continues to learn and optimize suggestions based on observed customer behavior.

Content enables omnichannel engagement with the desired target audience. The content is delivered in different formats and channels. For this, you work with a headless CMS (backend only, no frontend). Headless CMS simplifies centralized content management across multiple channels.

You get powerful, personalized customer and product data that enable you to deliver real-time digital experiences across every channel and at every point in the customer journey.

Features

Personalized, cross-channel user experience

With the help of open interfaces, marketers can play out their content on a wide range of media, apps to in-store displays. Across all interaction points, you are able to create perfect product and content experiences at the right time along the customer journey. Visitors are presented with the exact offer that suits them.

Bloomreach is a very powerful content management system. Used correctly, marketers benefit from the delightful customer experiences made possible thanks to the very advanced technology.

We would be happy to accompany you in your next step in customer-centric marketing! From strategic consulting and planning to implementation, we are at your side.

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Our prices

An investment in the future that pays off.

consultingBasic

For smaller companies and startups

Upon request

Request our offer now free of charge and without obligation.

All consulting packages include:
  • Project Management
  • Quality management
  • Consultation at eye level
Price received
consultingPlus
For medium-sized
Company

Upon request

Request our offer now free of charge and without obligation.

All consulting packages include:
  • Project Management
  • Quality management
  • Consultation at eye level
Price received
consultingPro

For Large Companies & Enterprises

Upon request

Request our offer now free of charge and without obligation.

All consulting packages include:
  • Project Management
  • Quality management
  • Consultation at eye level
Price received
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