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MS Dynamics

MS Dynamics is an all-in-one platform that handles and manages all business processes related to marketing, sales and service. On a central platform, Microsoft bundles a variety of tools for sales, customer service, field service management, finance and operations, retail, project service automation, marketing, artificial intelligence, mixed reality and more.

Companies get a powerful tool with 365-degree view to attract prospects, manage customers and retain them in the long term. The software is targeted at the mid-market, and pricing is affordable. MS Dynamics has a huge community of more than 2 million active users in over 80 countries.


Central platform with modular design

The cloud service brings together all of a company's processes (operations, projects, workflows and tasks) on a central platform. You put together the scope of functions yourself.

Here is a small tool overview:

Sales: for new customer acquisition, existing customer management, lead management, sales figures management and more.
CRM marketing: email marketing with drag-and-drop editor and tracking, customer journey (fully automated) and more. Create custom forms and templates for newsletters, mailings and landing pages with just a few clicks.
CRM service: tool includes multi-channel quotes, service case creation, customer portal with ticket system and more.
Field Service: for optimal customer support on site. "Placing the right employee with the right skills, the right tools in the right place".

MS Dynamics is well integrated with Outlook, which greatly benefits internal and external communication. The good integration of digital marketing channels makes multi-channel measures easy to implement. Thanks to the modular structure and over 500 interfaces to third-party providers, further services and functions can be added at any time.


By programmers for programmers?

Where there is a lot of light, there is also shadow. Many customers consider MS Dynamics to be cumbersome and not very customer-oriented; there is also talk of "typical software by programmers for programmers". External service providers are often called in to bring the individual components together properly and get them running.

However, it is undisputed that MS Dynamics offers many advantages, especially for SMEs. Our experts will help your company achieve smooth processes and transitions. Feel free to contact us!


There is also ...

Scalability: All solutions are universally adaptable, arbitrarily expandable, future-proof and fully interlinked.

Fully automatic updates save a lot of time compared to previous system upgrades.

Our prices

An investment in the future that pays off.


For smaller companies and startups

Upon request

Request our offer now free of charge and without obligation.

All consulting packages include:
For medium-sized

Upon request

Request our offer now free of charge and without obligation.

All consulting packages include:

For Large Companies & Enterprises

Upon request

Request our offer now free of charge and without obligation.

All consulting packages include:
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